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  • Weekday Getaway Deal

    Weekday Getaway Deal

    Sale period: Now till 28.04.2021
    Travel dates: Now till 28.04.2021 (Sundays to Thursdays only)


    For RM298 nett, you will get:
    2D1N stay at Resort Hotel (Deluxe Room) + 200 GeMTreats

    You don’t need to wait until the weekend for a staycation.

    Not only will you escape the hustle of the peak season crowds, but you can also enjoy better prices and more significant savings – for the same great holiday destination!

    For only RM298 nett, this offer gets you a night’s stay at Resorts World Genting and RM200 money back in the form of GeMTreats!

    Each GeMTreats has the equivalent value of RM1, which you can spend just like real money at participating outlets across the resort. Click here to see where you can use your GeMTreats and check out our FAQ for more information.

    Got a question? You can reach us directly on WhatsApp.

  • What is a Weekday Getaway package?
    The Weekday Getaway package includes a room stay and spending credits. To make a room booking using this package, choose an available check-in date within the travel period as stipulated in the promotion. Please note that rooms are subject to availability on a first come, first served basis. Once a booking is confirmed, any amendment or cancellation will not be entertained.

    Why do I need a mobile number to purchase this package?
    As long as you have a valid mobile number, you can buy a Weekday Getaway package. Your mobile number will be used to confirm your identity. You can also use your mobile number to log in to check your GeMTreats balance. Each mobile number will be tied to one registered guest.

    Can I amend the name of the staying guest/ mobile number after I’ve made a booking?
    Once you’ve registered a mobile number under a name, it cannot be transferred to another person.

    Can I earn/ use Genting Points when buying a Weekday Getaway package?
    Earning and redemption of Genting Points are not applicable with this promotion.

    Can I earn Genting Points when I spend using GeMTreats?
    No. Genting Points will not be awarded for spending made with GeMTreats.

    GeMTREATS

    What are GeMTreats?
    GeMTreats stand for “Genting Electronic Money” (GeM) Treats. Your GeMTreats contain monetary value that you can use for making a transaction at selected outlets/ service providers at the resort. Each GeMTreats is equivalent to RM1.

    RM1 = 1 GeMTreats

    How will I receive my GeMTreats?
    Your GeMTreats will be loaded to a GeM card, which you will receive upon check-in. Please check-in at the hotel lobby and redeem your GeM card.

    How do I use my GeMTreats?
    When making a payment, present your GeM card to the participating outlet/ service provider. All participating outlets will display a signage at their premises. Your GeMTreats are valid after you’ve checked-in and will expire on the day you’ve check-out.

    I do not have sufficient GeMTreats to complete a purchase. What should I do?
    You may make up for the balance with another GeM card or through payment by cash, debit or credit card.

    Can I convert my GeMTreats to cash?
    No. GeMTreats may be used only for making a transaction at selected participating outlets/ service providers.

    How do I check my GeMTreats balance?
    Your balance will be printed on the receipt when you make a transaction. You may also use your mobile number to log in to your GeM account using any iKiosk at the resort to check your balance.

    Do my GeMTreats have an expiry date?
    Yes. GeMTreats are valid only in the duration of your stay and will expire on the day you’ve check-out. Any unused balance will not be refunded.

    I’ve lost my GeM card. What should I do?
    You may request for a replacement card at a Genting Rewards membership counter for a small fee. Please report the loss as soon as possible to avoid an unauthorised use of your GeMTreats by a third party. We will not reimburse your GeMTreats in the event that your original card is picked up and used by someone else.

    Can I keep my GeM card?
    We encourage you to keep your GeM card for use in your next Holiday Package. GeMTreats for your future trip can be loaded to the same card, so you do not have to queue for a new card the next time you visit. Please note that GeMTreats for any trip will expire on the day you’ve check-out.

    Here’s where you can use your GeMTreats:

    THEME PARK
    BigTop Video Games Park
    Skytropolis Indoor Theme Park
    Sky VR
    The VOID
    Vision City Video Games Park

    ATTRACTIONS
    Awana SkyWay
    Genting SkyWay

    DINING
    Burger & Lobster
    Cha Chaan Teng
    Tea Counter @ Genting Casino
    Genting Gardens Hotpot
    Genting Palace
    Grab & Win
    Harry Ramsden’s
    High Line Roof Top Market, Motorino Pizzeria, Café Richard
    Lobby Café, The Junction, Ice Cream Parlour
    Lobby Lounge
    Medan Selera
    Malaysian Food Street
    Peace Café Express
    RedTail
    RedTail Karaoke
    RedTail Sports Bar
    Season's
    Taiko Ramen
    The Bakery

    *Listings and operating hours are subject to change.

    GeMTreats

    • GeMTreats will be loaded to a GeM card, which guests will receive upon check-in.
    • GeMTreats are only valid for the duration of your stay at Resort Hotel and will expire on the date of check-out. Any unused GeMTreats cannot be refunded, transferred, or exchanged for cash and will be automatically forfeited upon expiry.
    • The GeM card must be presented to the participating outlet at the point of payment to redeem eligible products or services. The participating outlets have the rights to validate the rightful owner of GeM card.
    • Guests are required to notify the Guest Services Counter immediately in the event of a lost or stolen card to prevent any unauthorised transactions. A minimal fee will be charged for card replacement.
    • The offers extended by the participating outlets are governed by the respective outlets’ terms and conditions.
    • GeMTreats cannot be used on any other ongoing promotions.

    Room Booking

    • Guest must confirm the stay date upon purchase of this promotion.
    • GeM account user must be present for check in verifications.
    • Once a booking is confirmed, any refund, amendment, and cancellation are not allowed for any reason.

    General Terms

    • This offer is available for purchase at https://www.rwgenting.com/Hot_deals/Weekday-Getaway-Deal/.
    • This offer is only available for guests who are at least 18 years of age on the date of check-in.
    • This offer cannot be refunded or transferred.
    • This offer cannot be sold, bartered, assigned, or transferred to another person.  Any attempt to transfer the package or book a room for someone else other than the holder of the package will result in an immediate forfeit of the package.
    • Genting Points (GP) will not be awarded for the purchase of this offer.
    • No GP earnings will be given when making purchases using GeMTreats.
    • When purchasing this offer, guests must ensure their details are correct as per their passport or identity card.  Guests’ details will be used during the booking and check-in processes.
    • Use of any entitlements under this offer is subject to the availability and operating terms and conditions of the respective participating outlets.  All participating outlets reserve the right to replace, change, or alter any entitlements without prior notice.
    • All information is correct at the time of publication.
    • The Management reserves its absolute discretion to vary, delete, or add to the terms and conditions and/ or withdraw, substitute, or replace this package with other programme of equivalent value from time to time without prior notice.
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